Snowbowl Siriusware
If a tip is entered incorrectly when finalizing a sale, the transaction can still be altered up until the operator has performed a close out. This can only ...
Mon, 2 Mar, 2020 at 2:01 PM
If a guest has lost a gift card, it may be possible to look up the missing card and exchange it for a new one. Never re-print a gift card that has been lost...
Mon, 2 Mar, 2020 at 2:02 PM
There are a number of scenarios when it may be helpful to exchange a gift card product. The easiest way to replace one gift card with another is to sell a n...
Mon, 2 Mar, 2020 at 2:03 PM
When a guest purchases a gift card online, it is important that we print the card and mail it as quickly as possible to provide good customer service. ...
Mon, 2 Mar, 2020 at 2:17 PM
If a ticket is lost or stolen, it is important that the missing ticket is properly voided while creating a new ticket without charging full price for it. ...
Mon, 2 Mar, 2020 at 2:07 PM
If a voucher is scanned at a sales point and Sales returns an error message like "Not enough total number of uses available on this pass," you can...
Mon, 2 Mar, 2020 at 2:15 PM
If a guest purchases a ticket online that they will not be able to use, the price of the unused online ticket may be applied toward the purchase of a new ti...
Mon, 2 Mar, 2020 at 2:19 PM
A guest with a "remote ticket" that shows a $0 purchase price through a Sales Ticket Inquiry can be helped in three different ways. In order of pr...
Mon, 2 Mar, 2020 at 2:20 PM
Solution: Preform a data sync on "Sales data group" With clearance, go to tools Click on data files Select Sales Data Group (near bottom o...
Mon, 9 Mar, 2020 at 3:43 PM
If a season pass is lost or stolen, it is important that the missing pass is properly voided while creating a new pass without charging full price for it. ...
Mon, 9 Mar, 2020 at 12:18 PM